Shipping policy

Shipping cost is calculated at checkout

Orders are processed as soon as possible after placing the order, between Monday - Friday 10:00-18:00. In the case of orders placed outside business hours (Monday - Friday 10:00-18:00) or on weekends, they will be processed on the first working day. During holidays and sales periods, the delivery time may be extended. If the package cannot be delivered (the recipient does not respond, the address you specified is wrong, etc.), you will be contacted by phone by the courier. If the recipient cannot be contacted, the parcels remain with the regional courier for 7 days, after which they return to the Sender. We are not responsible for delayed shipments, loss, destruction, damage, non-delivery or mis-delivery of a shipment or part thereof if it is caused by the following situations/circumstances beyond our control, but not limited to: – road blocks (falling trees, rocks, collisions in a chain), terrain surprises near the road; – bridge falls, mountain tunnels blocking, train derailment near the road, natural blockages, unauthorized strikes, spontaneous regional riots, unfavorable weather conditions for the proper development of the proposed itinerary; - natural causes: earthquakes, cataclysms, devastating storms, tornadoes, natural fires, floods, river overflows, river banks, etc.; - human causes: state of war, state of siege, forced nationalization (passing into state ownership), revolutions, popular uprisings, etc.; - non-compliance with orders by suppliers and third parties.